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  • Fixing Your Website’s Screen Reader Issues with User1st in code solution

    Discover how to maintain screen reader compatibility and enhance accessibility, making your website more inclusive for all users with User1st’s expert guidance.

    Introduction


    In our tech driven world, websites must be accessible to everyone, and this includes those who rely on screen readers. Screen reader compatibility ensures that all users, regardless of their abilities, can access your website’s content. When this compatibility breaks, it leaves a part of your audience locked out, leading to frustration and a poor user experience. It’s important to understand why these breaks happen and how to fix them to keep your site welcoming and inclusive.

    Imagine browsing a website where the text is visible but interactions are inconsistent. This is the kind of barrier many face when screen reader features fail. Instead of offering helpful, navigable content, a broken site can cause confusion and inconvenience. But fixing these issues doesn’t have to be a complicated process. With a little effort, you can maintain smooth compatibility and provide a seamless experience for all your visitors.

    Understanding Screen Reader Compatibility

    Screen reader compatibility is about ensuring that all the elements on a website are accessible by a screen reader. This includes everything from text and images to links and menus. 

    A compatible website means that a screen reader can effectively convert web content into audible speech or readable braille, making the content accessible to those with visual impairments.

    Key to achieving this compatibility is using clean, semantic HTML.

    This ensures that the website’s structure is clear, labeling elements correctly so screen readers can interpret them accurately. Another must is providing alt text for images, which helps describe images for those who can’t see them. Proper heading levels are also important; they guide the user’s screen reader to navigate the page correctly, akin to providing a map with crystal-clear directions.

    These basic requirements aren’t just about meeting compliance standards they’re about providing an equal and inclusive user experience. It’s much like laying down a smooth path in a public park: everyone gets to enjoy the view, without any unnecessary hurdles. Remember, a little attention to these details goes a long way in ensuring your website remains accessible to all.

    Common Issues Leading to Broken Screen Reader Compatibility

    Several factors can lead to broken screen reader compatibility on websites. One major culprit is outdated or improperly used HTML and CSS. These coding languages need specificity and structure to communicate correctly with screen readers. Using semantic HTML tags is like speaking clearly and using the proper gestures while explaining something—without it, the message gets lost. If a developer misuses tags or updates are neglected, the screen reader might not function as intended.

    Dynamic content can also pose problems. Modern websites often feature elements like pop-ups or JavaScript-driven content that change dynamically without refreshing the page. While visually engaging, these can create gaps in accessibility if they aren’t managed appropriately. Dynamic changes may not be communicated to screen readers, leaving users unaware of important updates.

    Inefficient website structure and poor navigation are another common issue. If users can’t easily find links, navigate pages or if the site’s layout is confusing, screen readers struggle. Imagine trying to find an item in a disorganized warehouse. Without a logical path, it’s a frustrating exercise. Ensuring that the website follows a well-organized format makes navigation intuitive for everyone.

    Steps to Fix Screen Reader Compatibility

    To address these issues, start by identifying where the problems lie. Conduct an accessibility audit to detect broken elements. Using assistive technologies, such as screen readers, to test your site and compare it against accessibility standards can reveal discrepancies.

    Next, follow best practices in coding and design. Use semantic HTML tags and descriptive alt text for images. Make sure dynamic content can be read by screen readers by using ARIA (Accessible Rich Internet Applications) landmarks. These landmarks provide additional information to screen readers about changes on the page, ensuring users don’t miss essential content.

    Regular updates and testing are key. Integrate periodic accessibility checks into your maintenance routine. Use automated tools to regularly scan for compatibility issues, followed by manual testing for a thorough overview. This proactive approach prevents small issues from spiraling into major accessibility barriers.

    Making Accessibility a Priority

    By prioritizing screen reader compatibility, you enhance the experience for all users. It demonstrates a commitment to inclusivity, ensuring everyone can access the valuable resources your website offers. From simplifying navigation to providing clear, descriptive content, these actions foster a positive digital environment.

    In the end, accessibility is about creating a more equitable web. When you address screen reader compatibility issues, you open doors for many users, offering them a chance to engage with your content fully. It’s about building bridges, not walls, ensuring your digital space is welcoming to everyone.


    Enhancing your website’s accessibility not only improves user experience but also strengthens your digital presence.

    We at User1st will assist you to improve your screen reader compatibility and ensure your content is accessible to everyone who visits your site.

  • Eliminate Accessibility Bottlenecks with the User1st u1 Toolkit.

    Streamline your accessibility workflows, resolve performance issues, and stay compliant using the powerful u1 Toolkit from User1st.

    Why Performance Matters in Digital Accessibility.

    In digital accessibility, performance is mission critical. When systems lag or workflows stall, accessibility issues can go undetected, legal risks increase, and user experience declines. With evolving standards like WCAG 2.2, ADA, and the European Accessibility Act, organizations need speed, accuracy, and consistency in how they manage compliance.

    User1st , u1 Toolkit empowers teams to overcome common bottlenecks in accessibility programs. It centralizes scanning, remediation, and monitoring into one efficient platform built for both compliance and performance.

    What Is the u1 Toolkit?

    The u1 Toolkit is User1st’s end to end accessibility management platform. It helps organizations of all sizes continuously improve digital accessibility while staying aligned with global compliance standards.

    Designed for both technical and non technical users, u1 Toolkit includes:

    Accessibility Scanning : Identify WCAG issues across your digital assets with real time detection and correction .
    Manual Testing Support : Validate automated findings and get in depth accessibility insights.
    Compliance Dashboards : Track violations, monitor trends, and generate reports on demand.
    Collaboration Tools : Assign tasks, manage issues, and streamline communication across teams.

    Common Accessibility Bottlenecks

    Despite best intentions, many organizations face recurring challenges:
    Heavy Audit Loads , Large scale scans can overwhelm legacy systems, creating delays and missed deadlines.
    Outdated or Fragmented Tools , Disconnected systems lead to duplicated efforts, inconsistent reporting, and difficulty scaling.
    Lack of Training and Resources , Teams without accessibility expertise often struggle to manage or remediate issues effectively.

    Each of these bottlenecks not only slows progress but increases the risk of non-compliance and user exclusion.

    How the u1 Toolkit Solves These Challenges


    The U1 Toolbar is a versatile widget designed for seamless integration into any web application, offering robust accessibility scanning capabilities. Framework agnostic, it performs static analysis on individual web pages to identify accessibility violations. Beyond detection, u1 Toolbar provides actionable guidance to help developers address and resolve these issues, ensuring a more inclusive and accessible user experience.

    Why User1st?

    User1st isn’t just a software provider , it’s a trusted accessibility partner. With proven experience across industries like finance, healthcare, and e-commerce, User1st helps clients integrate accessibility into their culture and operations.

    The u1 Toolkit is a result of this expertise built not only for compliance, but for performance, clarity, and impact.

    Ready to Eliminate Bottlenecks?

    Don’t let slow systems, scattered tools, or knowledge gaps hold back your accessibility goals. The u1 Toolkit by User1st gives your team everything needed to succeed from real time issue tracking to efficient remediation and enterprise grade scalability.

  • Fixing Section 508 Accessibility Issues

    Learn how to address Section 508 web accessibility challenges and maintain an inclusive online presence with insights and solutions from our Experts at User1st.

    Introduction

    Understanding web accessibility is crucial for businesses and website owners who aim to make their digital platforms available to everyone. Section 508, a standard of the Rehabilitation Act, ensures that all electronic and information technology is accessible to individuals with disabilities. Websites that fail to meet these standards can face legal risks and lose out on reaching a wider audience. By adapting your website to meet Section 508 standards, you’re not just complying with regulations; you’re opening your site to a broader audience, including those with disabilities who rely on accessible web experiences.

    Failing a Section 508 web accessibility check can seem like a tough challenge, but it’s also an opportunity to improve and expand your reach. Non-compliance issues can negatively affect user experience and potentially lead to legal complications. Recognizing common pitfalls can help you take the necessary steps towards improvement. When your website doesn’t meet these standards, it’s essential to act quickly. A violator not only risks legal repercussions but also alienates a significant portion of the audience. Taking proactive measures ensures your platform remains inviting and accessible to all users.

    Understanding Section 508 Web Accessibility


    Section 508 Web Accessibility is a set of guidelines that require federal agencies to make their electronic and information technology accessible to people with disabilities. This means that individuals, regardless of their abilities, must be able to access and use the technology effectively. While originally targeted at federal agencies, these guidelines also provide a framework for private organizations striving for inclusivity in their web presence.

    Embracing Section 508 compliance is not just a legal requirement but also a business advantage. Websites that prioritize accessibility can reach a larger audience, including aging populations and people with physical or cognitive disabilities. This practice not only promotes inclusivity but also enhances brand reputation and customer loyalty.

    Common elements of Section 508 include providing alt text for images, ensuring keyboard navigability, and maintaining clear labeling of buttons and links. This helps all users, not just those with disabilities, have a smoother experience.

    Common Reasons for Failing Section 508 Checks


    Understanding why websites commonly fail these checks can guide you towards necessary improvements. Here are a few reasons many sites fall short:

    Insufficient Alt Text: Failing to provide descriptive alt text for images leaves those using screen readers without vital context. Always include straightforward descriptions.

    Unlabeled Form Elements: Without clear labels, those relying on assistive technologies may find forms impossible to navigate. Clear, descriptive labels are essential for inclusivity.

    Poor Color Contrast: Some users struggle to perceive text when color contrast is inadequate. Ensuring a high contrast ratio between text and background can vastly improve readability.

    Keyboard Traps: If a website element takes focus and cannot be navigated away from with a keyboard, it creates a significant barrier for those who cannot use a mouse. Always ensure keyboard accessibility throughout your site.

    Addressing these common issues can significantly improve your site’s accessibility and user experience for all visitors. Implementing changes doesn’t just help during compliance checks but builds a more inclusive web environment.

    Immediate Steps to Take When Your Website Fails


    If your website fails a Section 508 check, acting quickly is key. You need to address the issues efficiently to restore accessibility. Start by conducting a thorough audit of your website. Identify sections and elements that fail to meet Section 508 standards. Focus on areas like form labels, image alt text, keyboard navigation, and color contrast. Prioritizing these common problem areas can lead to a more accessible website in less time.

    Once you’ve identified the issues, create an action plan. Break down steps into manageable tasks:

    • List all specific issues found during the audit.
    • Assign each issue a priority level—tackle the most critical ones first.
    • Establish a clear timeline for implementing changes.
    • Decide who will handle each task, whether it’s your internal team or an external expert.
    • Set regular checkpoints to review progress and adjust as needed.

    After implementing changes, perform another accessibility check. Regular audits ensure all changes stick and comply with Section 508 consistently. This proactive approach helps maintain web accessibility long-term and boosts overall user satisfaction.

    How User1st Can Help

    When tackling web accessibility, User1st experts assistance can be invaluable. Consider partnering with specialists who understand the intricacies of Section 508 compliance. We can provide insights and tools tailored to address specific accessibility challenges on your website.
    Our experience means we can identify and rectify issues quickly, saving you time and effort.

    User1st experts can also keep you updated on best practices and changing standards in accessibility. We often offer continuous support, making sure your website remains accessible even as new updates and technologies emerge. Our guidance can be crucial in ensuring your digital spaces remain welcoming and inclusive.

    Moving Forward with Confidence

    Consistently maintaining web accessibility isn’t just a one-time effort; it’s an ongoing commitment. By prioritizing accessibility, you foster an inclusive online environment where everyone can interact with your website seamlessly. Regular checks and updates help you stay ahead of compliance needs, avoiding the pitfalls of non-compliance.

    An accessible site enhances user experience, inviting a broader audience and building a reputation as a thoughtful, inclusive brand. In the long run, this focus on inclusivity benefits both your business and your audience, creating a positive relationship based on reliability and respect.

    Keeping the accessibility momentum going is key. Commit to making accessibility a core value in all future digital projects. This proactive attitude ensures your site remains compliant and accessible to everyone, affirming your stance on inclusion and accessibility in the digital space.
    Maintaining an accessible website is a continuous journey that begins with understanding the necessary standards. As you work on aligning your website with Section 508 web accessibility, you’re not only ensuring compliance but also fostering an inclusive online presence that benefits everyone. For more insights into how you can achieve this and to understand the pricing for these solutions, explore the options available with User1st.

  • Overcome Web Accessibility Challenges Easily

    Address common accessibility barriers and find effective solutions for web accessibility to create inclusive digital spaces with User1st’s tools

    Introduction

    Understanding web accessibility is key to making sure that your website reaches everyone. Web accessibility focuses on making your website usable for people of all abilities, and this process involves removing barriers that might prevent people from interacting with your content.

    The internet provides essential connections, helping people with work, education, and staying in touch with others. But for those with disabilities, accessing these resources can be tough unless certain web accessibility guidelines are followed. By recognizing and addressing common accessibility issues, we can all work towards making digital content more inclusive and user friendly.

    Common Accessibility Barriers You Should Know

    Many challenges arise when considering web accessibility. To start, let’s look at some common barriers that people with disabilities might face:

    • Visual Impairments: A frequent issue is with screen reader compatibility. Many websites lack the necessary coding that allows screen readers to effectively interpret content. This includes missing or incorrect use of ARIA (Accessible Rich Internet Applications) landmarks and poorly structured headings.
    • Hearing Impairments: Multimedia content without captions can be a considerable barrier for individuals with hearing difficulties. Videos or podcasts should include accurate captions or transcripts to provide equal access to information.
    • Motor Disabilities: Navigation difficulties often occur for users who cannot use a mouse and rely on a keyboard or other assistive devices. Websites that aren’t designed to be navigated through keyboard inputs can hinder these users significantly
    • Cognitive Disabilities: Complex website structures can pose challenges for people with cognitive impairments. Websites should strive for simplicity in layout and language, avoiding overly complex navigation or distracting elements.

    Solutions for Improving Web Accessibility

    Fixing accessibility problems means making sure your website is usable for everyone. Start by implementing ARIA landmarks. These are essential for identifying sections of your web pages to assistive technologies like screen readers. Making sure your site uses ARIA landmarks correctly helps people with visual impairments understand your content better.

    Another key improvement is enhancing keyboard navigation. Many users rely on keyboards to move around websites. So, making sure that all interactive elements are accessible by keyboard can greatly improve the usability for people with motor disabilities.

    Simplifying layouts and language also benefits users. A clean, straightforward design helps all users focus on your content rather than getting distracted by complex elements. Use simple language and break up text with headers or bullet points so everyone can navigate your content easily.

    Importance of Regular Accessibility Audits

    Routine checks on your website’s accessibility can make a big difference. Software tools for automated testing can quickly identify many accessibility issues, giving you a good starting point. These tests can find problems like missing alt text, improper heading structure, or inaccessible forms.

    Manual testing involves real users interacting with your site. By having individuals with various disabilities test your website, you can discover unique challenges that automated tools might miss. Insights gained from real-world usage can provide valuable feedback for further improvements.

    Overcoming Web Accessibility Challenges

    Addressing web accessibility challenges isn’t a one-time task. It’s an ongoing commitment to making your digital space inclusive for everyone. By identifying common barriers and implementing solutions, you’re complying with guidelines and improving the user experience for all visitors.

    To ensure your website remains accessible and inclusive for everyone, consider partnering with User1st for effective solutions for web accessibility. Gain access to the necessary tools and expertise to enhance your site and create a seamless digital experience for all users.

  • 𝗙𝗼𝗻𝘁 𝗔𝗰𝗰𝗲𝘀𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝘆 𝗙𝗿𝗲𝗲 𝗖𝗵𝗲𝗰𝗸𝗲𝗿 𝗯𝘆 𝗨𝘀𝗲𝗿𝟭𝘀𝘁!

    u1

    User1st introduces a new and powerful tool that can help identify and solve accessibility issues in your documents to make your digital content accessible to everyone!

    Check our Font Accessibility Free Checker

    Font Accessibility Checker helps you check whether your fonts are compliant with the WCAG readability standard as per the first principle of the accessibility guideline which says that accessibility should be easy to use. Check out how you can make your digital content more accessible with User1st’s free tools.

    Go ahead and take it for a spin 𝗶𝘁’𝘀 𝗳𝗼𝗿 𝗙𝗿𝗲𝗲 😎.

  • Reasoning Behind Importance of Color Ratio

    Try the User1st Color Ratio Checker Now

    WCAG Guidelines on Color Ratio


    The ratio of colors is meant to be within certain predefined ratios in order to enhance accessibility. Color ratio WCAG 2.0 accessibility guidelines say: Normal text – needs to have a ratio of 4.5:1 and up. Large text – for text that is 18pt and above, or 14pt and bold, a ratio of 3:1 is allowed.

    Employing the User1st Color Ratio Checker Tool Provided: To aid the analysis and implementation of the specified ratio values, User1st provides a luxurious tool called Color Ratio Checker.

    This tool enables users to enter the foreground and background colors, and check what their ratio is to determine compliance with WCAG specifications.

    Steps to Use the Tool:

    1. Input Colors: Type the hexadecimal values of the foreground (text) color and background color into the respective boxes.
    2. View Results: As stated, the tool measures the ratio of contrast and lets the user know if it meets the WCAG AA or AAA requirements for normal and large text sizes.
    3. Adjust as Needed: If the ratio does not meet the standards, you will need to change the colors and conduct the test again until compliance is reached.

    Try User1st color ratio checker for free

    Benefits of Ensuring Color Ratio

    • Enhanced Readability: Increases ease of reading texts by all users, even those with certain disabilities.

    • Compliance: Fulfills moral, legal, or technical requirements regarding accessibility, therefore protecting the brand from claims of discrimination and other legal problems.

    • User Experience: The overall experience becomes friendlier for the users and therefore encourages the participation of a wide range of users.

    With the aid of User1st Color Ratio Checker, designers and developers can ensure they are making their digital content accessible, compliant, and user friendly for all.

    Get Started with User1st Today

  • 3 Ways Website Accessibility Checkers Deliver for Commercial Websites

    3 Ways Website Accessibility Checkers Deliver for Commercial Websites

    Commercial websites are typically designed to appeal to the most massive audience possible, making it essential that they be accessible to people with disabilities.

    While there are tens of millions of Americans with disabilities, World Bank estimates that there are nearly a billion people on Earth living with a disability.

    Website accessibility checkers can help you reach this audience by showing where your site falls short when it comes to accessibility and what steps you need to take to remedy those flaws. 

    Broadly speaking, there are three main ways a website accessibility checker can help improve your site’s performance:

    • Increase traffic
    • Reduce the risk of lawsuits due to claims your site is inaccessible to those with disabilities
    • Boost sales

    Before we explore how website accessibility checkers can enable your site to benefit in these ways, we’ll take a look at what exactly is meant by “website accessibility.”

    What Does Website Accessibility Mean?

    The Americans with Disabilities Act (ADA) of 1990 mandates that websites be accessible for all users, including those with disabilities. A website is said to be accessible when it is designed so that it can easily be used by people with disabilities. This means that they can perceive, understand and navigate a website and interact with the site where appropriate. A wide variety of disabilities are covered under the umbrella of accessibility, including:

    • Auditory
    • Cognitive
    • Neurological
    • Physical
    • Speech
    • Visual

    Making your website accessible can provide benefits to users without disabilities, both through situational applications and by improving overall website design. Situational impediments to website accessibility include:

    • Individuals, often located in rural areas, who don’t have access to fast internet service or have limited bandwidth
    • Individuals experiencing temporary disabilities due to an accident or injury of some sort
    • Individuals using the web in areas where there is bright sunlight, loud noise or other impediments
    • Individuals using smart phones, watches or other devices with limited screen space

    Website accessibility encompasses a variety of tools used to help people with disabilities, including screen readers, alternate keyboard input devices, web browsers and specialized hardware. For instance, a blind person can use screen reader software to obtain an audio description of a website’s contents, or an individual without full use of their hands might use a keyboard or voice reader instead of a mouse.

    Website accessibility checkers help commercial websites determine whether they are in compliance with the primary guidelines established to enable accessible website design; these are known as Web Content Accessibility Guidelines (WCAG 2.1). They are compiled by the World Wide Web Consortium’s Web Accessibility Initiative.

    By following these guidelines, businesses can ensure that their site is in compliance with the technical requirements specified in WCAG.

    Increase Traffic

    By using a website accessibility checker to make sure that your website is easy for people with disabilities to use, you can substantially boost the number of visitors able to effectively navigate your site – encouraging them to become repeat visitors and to recommend your site to their friends.

    The increased traffic a website accessibility tracker can help generate does not strictly stem from accommodating people with disabilities. Following the WCAG guidelines helps improve its appeal to web surfers of all types.

    A well-designed website is like a beautifully constructed house or restaurant with inviting ambience – it draws people to it and makes them want to extend their stay when they get there.

    The WCAG 2.1 guidelines encompass the following design principles:

    • Improve site readability
    • Enable intuitive navigation
    • Promote a clutter-free layout

    Comply with the Law

    Federal law, in the form of the ADA, says that businesses that are open to the public must make reasonable efforts to ensure that their facilities are accessible to people with disabilities. Over time, this law has been interpreted to apply to public websites as well as to physical facilities. To comply with the law, adhering to WCAG 2.1 standards is generally accepted to be sufficient to establish compliance with the ADA.

    Websites that don’t comply with the law run the risk of lawsuits. The cost of defending against such suits, even if you win, can be of magnitude that exceeds the cost of updating the site.

    In recent years, lawsuits against companies such as Five Guys Enterprises, Hobby Lobby Stores and Winn-Dixie Stores alleging that these firms’ websites were not accessible to people with disabilities have resulted in rulings supporting the plaintiffs’ claims. 

    To avoid facing the potential expense and bad publicity associated with accessibility lawsuits, a highly cost-effective step is to employ a website accessibility checker to evaluate the accessibility of your site to people with disabilities.

    Boost Sales

    Because a website that is designed for accessibility improves the user experience as a whole, benefiting all users, not just those with disabilities, accessibility can help boost sales by increasing the attractiveness of your brand and website to its users.

    While increasing traffic to your website is an important objective, the ultimate goal is to increase sales on your site. The sales process can encompass a variety of steps, whether direct purchases of your products or services or using the process of conversions – where visitors to your site perform actions such as signing up for your email list or requesting more information on a product before a sale is made. To optimize the process, user-friendly design is crucial to converting visitors to your site into customers.

    By complying with WCAG guidelines, you can design your site in a manner that enables efficient navigation from page to page and within a page.

    This includes making it as easy as possible for your visitors to access functionality linked to the buying or conversion process. It’s important to note that inaccessibilities in transactional mechanisms often make the most negative impact – imagine trying to cross a bridge where a large gap is missing in the first few steps.

    You can use a website accessibility checker to verify that your website is using design principles that make it possible for people with disabilities, and people in general, to easily access all the functionality on your site. Beautiful images are one thing, but unless your website combines aesthetics with efficacy, you are likely to find that your sales are limited by its design.

    By using a website accessibility checker to make sure your site is properly designed to be accessible to those with disabilities, you can boost your site’s ability to make sales by increasing the site’s appeal to people with disabilities and everyone else, given the user-friendly principles incorporated in the WCAG guidelines.

    Start Your Website Compliance Check

    Not sure how to make your website ADA compliant?

  • 4 Ways an ADA Website Compliance Service Drives Big Long-Term Savings

    4 Ways an ADA Website Compliance Service Drives Big Long-Term Savings

    The provisions of the Americans with Disability Act (ADA) require that places of public accommodation, including websites, make themselves accessible to people with disabilities. Yet ADA website compliance is not only good policy from a legal standpoint; it also makes sense financially. This article covers 4 ways an ADA website compliance service can help drive significant savings for your business in the long run.

    These include:

    • Reducing legal fees by helping your site avoid accessibility lawsuits
    • Saving on marketing costs by enabling your site to appeal to a broader audience
    • Improving site design, boosting user loyalty and engagement and cutting marketing costs
    • Saving on Search Engine Optimization (SEO) spending by bolstering your SEO efforts

    Reduce Legal Costs

    Lawsuits brought against websites that aren’t accessible to people with disabilities have been on the upswing lately. Since the landmark lawsuit brought against Winn-Dixie by a blind man who claimed that the company’s website was in violation of the ADA, many more lawsuits have followed.

    In excess of 2,000 lawsuits against websites for ADA compliance issues were reportedly filled in 2018, substantially more than the prior year. To complicate matters further for website owners, even gaining dismissal of an accessibility lawsuit against a site doesn’t remedy the tens of thousands in legal fees that achieving a dismissal might cost.

    Using an ADA website compliance service to bring your site into compliance with the ADA can pay big dividends over the long-term by sharply reducing the likelihood that you will be sued for having a non-accessible site. 

    Save on Marketing Costs by Broadening Your Site’s Appeal

    Failing to make your site accessible to people with disabilities can reduce your ability to do business with a customer group estimated to be more than 50 million strong in the U.S., according to the United States Census Bureau.

    By hiring a website accessibility service, you can rapidly broaden the scope of your site’s addressable audience – an audience that holds billions in spending power.

    The costs to reach such a huge audience using traditional marketing methods, whether through digital or analog methods, would be substantial, especially on an ongoing basis.

    Using an ADA website compliance service, however, can generate substantial savings by drastically increasing the size of your potential customer base.

    Improve Site Design, Boosting User Loyalty and Engagement and Cutting Marketing Costs

    The WCAG 2.0 guidelines, the standards most commonly utilized to guide accessible website design, are widely considered to be effective for improving overall website usability and design.

    These guidelines can do more than simply make your site accessible to people with disabilities.

    Because they are based on principles of good design, they can also make your site appealing and easy to navigate for all of your visitors. This means that business you might have otherwise lost due to poor site design or functionality can now be retained.

    This improved site design can save you significant sums that you would otherwise spend on marketing for visits and engagement on your website. Over time – from an efficiency standpoint – the savings from improving your site’s design are substantial.

    Save on SEO Costs by Bolstering Your SEO Efforts

    SEO bots from Google and other search engines have been said to search websites by crawling through them similarly to the manner in which a person with disabilities would. As a result, the changes necessary to make your website compliant with the ADA can also make it easier for search engine bots to evaluate your site for SEO purposes.

    A search engine bot can’t view your pictures, So, like an individual with visual disabilities, it relies on your alt tags describing the image. A search engine also can’t listen to the audio associated with video content on your site, so it also relies on written descriptions or transcripts of the material – similar to those with disabilities.

    Major search engines such as Google have made it clear that user-friendliness and intuitive site navigation play a part in determining a site’s position in the SERPs (search engine results page) – the position your page will get after a search offers it up as a result.

    Boosting your SEO in this manner can generate significant savings over the long run in funds that you would otherwise spend on SEO efforts.

    Start Your Website Compliance Check

    Not sure how to make your website ADA compliant? Download our Essential Web Accessibility Guide to walk through what makes a website compliant and learn how yours stacks up.

  • 4 Ways ADA Compliance Testing Enhances the Patient Experience

    4 Ways ADA Compliance Testing Enhances the Patient Experience

    Healthcare providers, both private and public, are required by the Americans with Disabilities Act (ADA) to offer equal access to healthcare services and facilities, including websites and other digital information. To ensure that you are complying with the provisions of the act, ADA compliance testing is, to say the least, “recommended.”

    With healthcare costs for people with disabilities reported to comprise 26.7% of all healthcare costs in the country, totaling approximately $400 billion per year, doing so makes sense from both a business and regulatory standpoint—And not doing so clearly impacts an enormous portion of patients who need healthcare services.

    Given that not all websites have taken the steps necessary to make them accessible to people with disabilities, making their website ADA compliant offers healthcare providers the opportunity to differentiate themselves from their competitors.

    Barriers to Access

    There has been significant publicity, in recent years, relating to the need to comply with Title III of the ADA, which states that places offering public accommodation must remove “access barriers” that would prevent a person with disabilities from accessing an organization’s services or products.

    What constitutes a barrier to access?

    One example would be if an individual who is blind is unable to use screen-reading technology because a website hasn’t been designed to accommodate such software. Another would be if a person with a hearing disorder had to watch an instructional video with no closed captioning provided.

    Those don’t seem like user-friendly experiences, do they?

    Similarly, a patient with manual dexterity challenges is likely to become frustrated using a website that doesn’t accommodate assistive technology.

    Enhancing the Patient Experience with ADA Compliance Testing

    If your website has barriers that prevent people with disabilities from easily accessing it, performing ADA compliance testing can help improve the patient experience. Following are four ways in which ADA compliance testing to make sure a website is compliant with WCAG 2.0 (Website Content Accessibility Guidelines):

    • Making sure your website can be navigated solely by keyboard. People whose physical disabilities prevent them from using a mouse will find your website difficult to use unless you have tested it to ensure that users can access all functionality (browsing, purchasing, accessing links, etc.) with just the keyboard.  
    • Selecting a proper contrast ratio between your site’s text and its background. Patients with visual impairments can find it difficult to make out the text on your site if you haven’t tested the contrast ratio to ensure it meets minimum visibility standards.
    • Testing your website’s text-scaling capability. To ensure maximum accessibility for readers, test your website to verify that it can process text scaling to as high as 200% without this causing horizontal scrolling or other layout problems that make it hard to read your site’s content.
    • Verify that your site works with screen reader software. This type of software converts the text on your website into a form (such as text-to-speech) that can be understood by people with visual impairments. Testing your site to make sure that it can accommodate such software is crucial to staying in compliance with the ADA’s accessibility requirements.

    Testing all of the above aspects of your website’s functionality enables you to make improvements where necessary, so it is easier for people with disabilities to use your site. This, in turn, can significantly improve the patient experience for those users.

    Benefits of Improving the Patient Experience for People with Disabilities

    There are a number of benefits you can derive from testing your site to make sure it is accessible to people with disabilities. These include:

    • Reduce any potential legal liability: There have been a number of instances of patients or patient groups suing healthcare providers who failed to comply with the ADA. By testing your site to ensure that it is in compliance with the ADA, you can reduce the likelihood of being sued for noncompliance.  
    • Boost your potential customer base: There are over 50 million people in the U.S. with disabilities, according to the United States Census Bureau. By making sure your website is easy for them to use, you instantly increase the number of patients you can serve.
    • Improve patient loyalty: Patients with disabilities who already work with your organization are likely to
      appreciate your efforts to make sure they can easily access information related to their care online. Doing so can enhance patient loyalty, helping you keep patients happy (and less likely to look elsewhere to meet their healthcare needs).
    • Enhance search engine optimization (SEO) efforts: When patients search for your category of healthcare, the higher
      your organization’s name is on the list, the more likely it is that web searchers will contact you.

    Search engines gauge a site’s accessibility to users, among other factors, when determining how high a site rates in their rankings. By taking the necessary steps to make your website easily accessible by people with disabilities, you can also boost your site’s ranking with the search engines, helping you attract more business.

    Start Your Website Compliance Check

    Not sure if your website’s compliant with ADA? User1st takes the first step towards compliance for you by analyzing your website to identify accessibility issues. Find out how accessible your website is today.

  • Why Worry About Web Accessibility Complaints?

    Why Worry About Web Accessibility Complaints?

    What You Need to Know to Protect Your Business

    After years of court battles, the legal precedent has been set. Companies and organizations can be penalized if individuals with disabilities cannot access their online content.

    As the Internet becomes an ever-growing part of our everyday lives, numerous pieces of Federal and State legislation are now focusing on web accessibility. To avoid costly fines, businesses need to start incorporating web accessibility into their website design and development cycle. In addition to protecting themselves from litigation, doing so will also help them attract and retain customers with disabilities as well as build goodwill with the public at large.

    What are Common Reasons for Web Accessibility Complaints?

    Causes for web accessibility complaints are wide-ranging and in many cases depend on a particular person’s disability. Although no business can account for all forms of disability, the World Wide Web Consortium (W3C), the main international standards organization for the Internet, has published a set of guidelines to help make online content accessible to individuals with disabilities, called the Web Content Accessibility Guidelines (WCAG). WCAG 2.0, the second iteration of the guidelines, focuses on four principles that are necessary for web content to be considered accessible:

    • Perceivability: Information and user interface components must be presentable to users with disabilities in ways they can understand it; content needs to be transformable from one format (e.g., sight, sound) into another (e.g., alternative text). Form fields also must have labels so screen readers can read them to users. Headings, link groups, and paragraphs must be structured appropriately so screen reader users can identify and navigate to them easily.
    • Operability: User interface components and navigation must be usable through various input methods (e.g., using a mouse, keyboard, voice input)
    • Understandability: Information and the operation of user interface must be comprehensible. This includes writing content in plain language, explaining jargon and acronyms, and intuitive and consistent navigation
    • Robustness: Content must be robust enough that it can be interpreted reliably by a wide variety of user agents—including assistive technologies—and across operating systems, browsers and mobile devices

    While there are certainly unique cases and circumstances that require further accommodations, following these guidelines will not only address the majority of potential complaints and ensure consumption by users with disabilities but also protect a business from legal liability.

    How to Address Web Accessibility Complaints

    Receiving a web accessibility complaint does not inherently mean a loss of customers. Handled properly, responding to a complaint can show your customers and users that you care about their concerns and can even help them build a stronger relationship with your brand. Here are some steps to turn a web accessibility into a positive situation.

    • Quick Response

    Responding quickly to a complaint and acknowledging the existence of a problem is always the best course of action. Addressing the specifics of the complaint may take some time, but all organizations must make clear that they are working swiftly to address the concern.

    • Assessing the Issue

    The organization must then review the complaint to see whether it is an isolated occurrence, such as an outside glitch, or whether it is a perpetual issue.

    • Planning a Course of Action

    If the issue is perpetual (ex: a webpage whose content cannot be read by a screen reader), a plan to remedy the issue must be devised. In many cases, this involves restructuring a web page or recoding the site, which may require the expertise of an accessibility specialist.

    • Correcting the Issue and Reviewing

    Once a plan is set in motion, the actual remediation must occur. This is followed by a review and test phase to ensure that the complaint has been resolved. This normally involves end users testing the site, and it may include the initial person who filed the issue to ensure that their complaint has been addressed to their satisfaction.

    How to Avoid Future Web Accessibility Complaints

    Ensuring that your web pages are accessible to individuals with disabilities seems like a daunting task; it requires a significant monetary and time commitment that may not be seen as worth the effort. This approach is misguided as the costs associated with being inaccessible can have far greater consequences than the costs required to achieve accessibility in the first place. Besides the legal fines, not having accessible content also means missing out on a significant number of potential customers.

    The best way to avoid future web accessibility complaints is to make it a top priority during the development phase. Finding out how to incorporate web accessibility early on can save time and money down the road. Likewise, continuous monitoring of your site’s compliance with the WCAG will ensure that your site is shielded against legal action.

    Nevertheless, the reality is that the sheer volume of content and information an organization produces on a daily basis makes achieving (and maintaining) web accessibility a challenge. New web accessibility techniques exist today that automatically update web pages to WCAG standards and offer continuous monitoring to ensure your web pages are always accessible.

    The future of web accessibility is in automation. Automated systems provide both a cost- and a time-effective solution to web accessibility. Automation reduces cost by not requiring a dedicated web accessibility specialist and reduces time to achieve compliance by not requiring manual recoding. Likewise, it increases overall company efficiency by keeping your development efforts focused on your business rather than on web accessibility compliance.

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